Four-hour leadership development certificate programs are available Saturday, September 17 and Sunday, September 18.

ICMA’s Micro-Certificate programs provide highly targeted, meaningful professional up-skilling designed to ensure local government professionals have the adaptive advantage to perform the work that must be done–right now. Think of our Micro-Certificate programs as a bootcamp for those who want to grow their competencies in subjects most relevant to their professional lives, in ways that allow them to acquire skills that are not only vertical, but transversal.

All micro-certifications are grounded in the ICMA Practices for Effective Local Government Leadership.

An additional fee of $249 is required for micro-certifications and available for attendees of the in-person conference.

If you’ve already registered and would like to add any event to your registration, a link for modifications to your registration can be found in your registration confirmation.

Split payments using multiple credit cards

Please note that if you wish to use a separate credit card to pay for a Partner or Guest Registration or for any extra Ticketed Event, you will need to first register yourself for the Conference and then when you receive your confirmation, you will need to go back and access your registration record, where you will then be able to register for additional items and utilize a separate credit card to pay for them.

Building the Emergency Services Team for Today and the Future

Saturday, September 17

8:30am – 12:30pm

Emergency Calls for Service begin at dispatch. How does your dispatch center perform against national benchmarks and standards? Are calls for service processed efficiently and effectively?

LEARN MORE

Delivering Great Results from your Vision and Strategic Plan

Saturday, September 17

8:30am – 12:30pm

This session will focus on creating results from your vision by focusing on work to both understand and delight your customers, cascading your vision and strategic plan throughout the organization, maximizing individual and team performance, and utilizing transformational performance measures to lead your organization toward excellence.

LEARN MORE

Shared Governance

Saturday, September 17

8:30am – 12:30pm

The governing board and the appointed manager are interdependent on each other’s success. The key is to have systems and tools to “get everyone working off the same sheet of music”. Working together with the same purpose, expectations and goals creates a synergism that allows communities to accomplish great things.

LEARN MORE

Tackling Wicked Problems: Building Capacity for Deliberative Engagement

Saturday, September 17

8:30am – 12:30pm

This workshop is focused on building local capacity to engage difficult issues more collaboratively and productively by reframing difficult issues and utilizing deliberative engagement processes.

LEARN MORE

BreakThrough Conflict™: Navigating Challenging Conversations

Saturday, September 17

1:30pm – 5:30pm

“BreakThroughConflict™ reveals how to thrive on conflict. Even with the best of intentions, many of us communicate automatically, often making blunders that take a toll on our professional and personal lives.

LEARN MORE

Leader As Coach: Inspire Your Team to Exceed Expectations

Saturday, September 17

1:30pm – 5:30pm

Coaching is the best way to help develop, motivate, and retain your employees, but it takes a special skillset. It takes practice, but if you learn to do it well, you’ll have a team of happy and productive people who find meaning in their work.

LEARN MORE

Relational Intelligence: Combating Disinformation & Setting the Narrative

Saturday, September 17

1:30pm – 5:30pm

Participants will develop an understanding of relational intelligence as it relates to and is distinct from emotional and cultural intelligence as critical competencies for the local manager.

LEARN MORE

Strengthening Resident Confidence in Decision-Making

Saturday, September 17

1:30pm – 5:30pm

How can local government leaders build trust among their residents, especially with people of color and other historically marginalized groups? Join Polco and learn from our national survey database of resident opinion.

LEARN MORE

Local Government Performance Analytics: Modernizing Performance Measurement

Sunday, September 18

8:30am – 12:30pm

This session will introduce a better approach to establishing a data-driven, value-based, sustainable performance measurement process.

LEARN MORE

Persuasion and Influence

Sunday, September 18

8:30am – 12:30pm

This program focuses on how to create powerful presentations and convincing messages that motivate and inspire.

LEARN MORE

Relational Intelligence: Creating a Social Media & Communication Plan

Sunday, September 18

8:30am – 12:30pm

Participants will design and establish evaluative measures for communicating with stakeholders during a crisis or emergency using social media tools, as distinct from communicating during normal times.

LEARN MORE

Shaping The Culture of Your Organization

Sunday, September 18

8:30am – 12:30pm

This session will focus on shaping a positive culture in your organization by bringing your values to life (contributing to the health and overall culture) through enhancing the work of leadership by everyone in the organization, becoming an engaging organization, and strengthening the probability of successful implementation by applying the concepts of change management.

LEARN MORE